Refund Policy
ALL CASH PAYMENTS/ SALES ARE FINAL SALE!
“If you are unsatisfied with your recent purchase, for any reason, we’ll be happy to return or exchange the product within 10 days of purchase, for a full refund, exchange, or store credit. To make a return: Items must be unopened/unused, items must still be in their original packaging with all tags attached.
If 10 days have passed since your purchase, you will not be offered a refund/exchange of any kind.”
**RECEIPT REQUIRED NO MATTER WHAT**
- Needs proof of purchase
- Flooring packages are REQUIRED to be UNDAMAGED, UNOPENED/UNUSED for the return to be processed.
- Other items ; shoe mold, transitions, adhesives, etc… Should have no damages for a purchase to be processed.
**ALL Grouts, Special Orders, Closeout, Clearance, Final Sale, and Discontinued Items are NON-RETURNABLE!**